🌿 Privacy Policy

Last Updated: June 24, 2025

Welcome to Selva Boutique Hotel! By booking with us, using our website, or communicating through platforms such as WhatsApp or email, you agree to the following Terms of Service. Please read them carefully.

1. Use of Services

By using our website, messaging channels, or making a reservation, you confirm that you are at least 18 years old and legally able to enter into agreements. You agree to use our services only for lawful purposes.

2. Communication

Use of Phone Numbers for SMS Communication

We collect your mobile phone number during the booking process to send essential messages related to your reservation, such as confirmations, check-in instructions, reminders, and important updates during your stay.

Message frequency may vary. Message and data rates may apply. You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP.

SMS Privacy

Selva Boutique Hotel values your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support of services (e.g., customer service) as necessary. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Bookings & Cancellations

All reservations are subject to availability and confirmation. Cancellation policies vary depending on rate type and are clearly communicated during booking. Guests are responsible for reviewing these terms at the time of reservation.

4. Payments

Payment terms are outlined at the time of booking. We use secure third-party services to process all payments. Any issues must be reported immediately for resolution.

5. Guest Behavior

Guests are expected to treat the property, staff, and other guests with respect. We reserve the right to cancel a booking or end a stay early in cases of inappropriate behavior or violation of property rules.

6. Privacy

We take your privacy seriously. Please refer to our Privacy Policy for full details on how your data is collected, used, and protected.

7. Liability

Selva Boutique Hotel is not liable for personal injuries, lost belongings, or disruptions caused by circumstances beyond our control (such as natural disasters or platform outages).

8. Changes to Terms

We may update these terms from time to time. Continued use of our services implies acceptance of the latest version.

For more details, please see our Privacy Policy and Terms and Conditions.